6xis FAQ — Deposits to Live Casino

Deposits made via bKash, Nagad or Rocket are usually credited to your 6xis account within a few minutes. Occasionally there may be a short delay due to network load. If it takes more than 15 minutes, contact live chat with your transaction ID and the issue will be resolved quickly.

6xis accepts deposits through three popular mobile wallets: bKash, Nagad and Rocket. All three are widely used in Bangladesh and each has a minimum deposit of ৳300. On the payment page, simply select your preferred wallet and follow the instructions.

The minimum deposit amount at 6xis is ৳300 across all payment methods — bKash, Nagad and Rocket alike. Small deposits are processed with the same level of security. New players receive a 100% bonus on their first deposit, up to ৳20,000, subject to bonus terms and 25x wagering requirements.

Log in to your 6xis account via login, go to the deposit page and select bKash. Send your chosen amount (minimum ৳300) to the designated bKash merchant number. Fill in the payment reference number carefully — an incorrect reference may delay the credit. Once you receive the successful transaction message, your balance will be updated shortly.

The steps for depositing with Nagad are almost the same. Select Nagad on the 6xis payment page, send the specified amount to the merchant number shown, and enter the transaction ID correctly. Paying directly from the Nagad app speeds up the process. The minimum amount is ৳300 — make sure there are no errors in the amount.

If a deposit does not go through and the money does not arrive in your 6xis account, it is usually reversed to your wallet automatically. If that does not happen, contact live chat with a screenshot of the transaction. The support team will investigate and resolve the matter quickly. Claiming a refund using false information is against the rules.

Before contacting 6xis support, have your account username, registered mobile number and a brief description of the issue ready. For payment-related problems, attach the transaction ID and a screenshot. This helps the support team understand the issue faster and resolve it sooner.

Yes, the 6xis support team assists in both Bengali and English. Bangladeshi players can ask questions and receive answers entirely in Bengali. This ensures that nothing is misunderstood due to language, and that problems are easier to resolve.

6xis offers support through two channels: live chat and email. Live chat can be started instantly from any page on the site and responses are fast. Email is useful when you need to send detailed documents. There is no phone or hotline number available.

Yes, 6xis support is active 24/7, seven days a week. At any hour of the night, even during Eid holidays, you can speak directly with an agent via live chat. If you have an urgent payment issue or cannot log in to a game, get help immediately without delay.

If your account is locked, contact 6xis live chat and provide the mobile number and username used during registration. After verifying your identity, the support team will explain the account status and arrange recovery where applicable. Blocks resulting from violations of the terms and conditions are reviewed separately.

If your connection drops during a game, the 6xis system saves the state at that moment. When you reconnect, the game generally resumes from where it left off. If a round was left incomplete, the outcome is determined according to the server record. Contact support for more details.

Yes, clearing your browser's cache and cookies often fixes page loading issues. In Chrome, go to Settings → Privacy and security → Clear browsing data to clear the cache. Then reload 6xis. If the problem persists, try a different browser or private mode. If you play on the mobile app, you can clear the app data.

On Android, open 6xis in Chrome, tap the three-dot menu on the right and select "Add to Home screen". On iPhone, open the site in Safari, tap the Share button and choose "Add to Home Screen". This lets you go directly to the site from your home screen just like an app, without installing a separate app.

Both the 6xis Android (APK) and iOS apps are available. They must be obtained through official channels. You can find full details on the 6xis App page. It is best not to download APKs from third-party sites or unknown links — there may be security risks.

Yes, the 6xis site is fully optimised for mobile browsers. Opening the site in Chrome or Safari will automatically show a mobile-friendly layout. Slots, live casino and sports betting all run well in the browser. However, using the app generally gives faster page loads and push notifications.

In roulette, a spinning wheel has numbered pockets from 0 to 36. Players bet on a specific number, colour (red/black), odd/even, or a group of numbers. The pocket where the ball lands is the result. A bet on the correct number typically pays 35:1. At 6xis Live Roulette you can place bets in front of a real dealer.

Yes, trained dealers sit in 6xis live casino studios and broadcast in real time via high-definition cameras. Games from world-renowned studios including Evolution, Pragmatic Play Live and Ezugi are available. You can chat with the dealer right from your browser and watch every card dealt or ball released.

6xis Live Casino is optimised to run smoothly on mobile. Video stays smooth on a 4G or Wi-Fi connection. The betting board is clearly visible even on a small screen. However, since live games involve video streaming, mobile data usage is higher, so using Wi-Fi or an unlimited data plan is recommended.

Teen Patti is a three-card South Asian card game. Each player receives three cards and the best three-card hand wins. The hand rankings are: Trail (three of a kind) > Pure Sequence > Sequence > Color > Pair > High Card. At 6xis you can find JILI studio's Teen Patti Joker and Teen Patti 20-20. Check the table's minimum bet limit before placing a wager.

Andar Bahar is quite simple. The dealer places a "joker card" on the table and the player must choose whether a card of the same value will appear first on the "Andar" (left) or "Bahar" (right) side. The dealer then deals cards alternately, and the player who bet on the matching side wins. The straightforward rules make it great for new players.

The two offer different experiences. Baccarat is relatively calm — you bet on Banker or Player, the rules are simple and the house edge is low. Roulette is a bit more varied, with many types of bet options. If you want a simple and fast game, go with Baccarat; if you want more options, choose Roulette. Both are available with live dealers at 6xis.