6xis Privacy Policy

This privacy policy applies to all users of the 6xis platform. When you register on 6xis, use our services, or contact us, you are considered to have agreed to the terms of this policy. We take the privacy of your information very seriously and do not disclose it to third parties without cause. For answers to more general questions about this policy, you can visit our FAQ section.

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Section 1

Scope of Information Collection

6xis collects the types of information listed below in order to operate its services properly. Information is collected in two main ways — first, what you provide directly; second, what is collected automatically while you use the platform.

1.1 Information You Provide

• Full name, date of birth, and national ID details (for identity verification)
• Mobile number and email address (for communication and OTP verification)
• Transaction details via bKash, Nagad, or Rocket
• Content of support messages or complaints

1.2 Automatically Collected Information

• IP address, browser type, and operating system
• Date, time, and browsing pattern when accessing the site
• Device identification information (device ID)
• Cookie and session data (details in Section 6)

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Section 2

Purpose of Information Use

6xis uses your collected information only for the specific purposes listed below. If information is ever used for a purpose not covered here, it will be stated in this policy in advance and your consent will be obtained where applicable.

• Account creation and identity verification (to complete the KYC process)
• Processing deposit and withdrawal transactions
• Managing bonuses, cashback, and VIP benefits
• Providing 24/7 support in Bengali and English
• Preventing fraud and ensuring account security
• Improving platform services and resolving technical issues
• Sending relevant promotional information (you can opt out at any time)

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Section 3

Information Sharing and Disclosure

6xis does not sell your personal information to any third party. However, limited information may be shared with trusted service partners in specific circumstances.

3.1 Service Partners

Payment processors, technology infrastructure providers, fraud detection services, and game providers (such as Pragmatic Play, Evolution, PG Soft, JILI) — only the information necessary to provide the service is shared with these partners, and they are bound by confidentiality agreements.

3.2 Legal Obligations

Information may be disclosed in response to a valid legal order from a competent authority or where required by applicable law. In such cases, only the minimum necessary information is provided.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new party. You will be notified in advance in such circumstances.

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Section 4

Information Storage and Security

6xis uses SSL (Secure Socket Layer) encryption technology to keep your information secure. All sensitive data is stored in encrypted form and server access is managed in a controlled environment.

4.1 Retention Period

All information is retained for as long as your account is active. Even after account closure, certain information (such as transaction records) may be retained for a set period for legal or business reasons. Once that period ends, the information is securely deleted or anonymised.

4.2 Security Measures

• 256-bit SSL/TLS encryption on all data transmissions
• Two-factor authentication (OTP-based)
• Regular security audits and vulnerability assessments
• Restricted staff access — information access on a need-to-know basis
• Monitoring of suspicious activity and automated alerts

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Section 5

User Rights

Every user registered on the 6xis platform holds the following rights regarding their personal information. To exercise these rights, please contact our support team.

5.1 Right to Access Information

You may request a copy of your stored personal information at any time. 6xis will fulfill this request within a reasonable time.

5.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Additional verification may be required for changes to certain information held for identity verification purposes.

5.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may withdraw that consent at any time. However, necessary messages related to account activity will always be sent.

5.4 Right to Close Your Account

You may request to close your account at any time. Full details on self-exclusion and account suspension can be found in our Responsible Gaming guidelines. Even after account closure, some information may be retained for a set period as required by law.

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Section 6

Cookie Policy

The 6xis website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve the functionality of the site.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and basic site functions. Disabling them will prevent the site from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and display preferences. They make using the site more convenient.

6.3 Analytics Cookies

Anonymous data is collected to understand which pages or sections of the site are used most. This information is used to improve the site and is not used to identify you.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

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Section 7

Protection of Minors

6xis is for individuals aged 21 and above only. We do not knowingly collect information from minors. Age verification is mandatory at registration, and if any account holder is found to be a minor, their account will be closed immediately and any collected information will be deleted.

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Section 8

International Data Transfers

Some of 6xis's service partners may process data on servers located outside Bangladesh. In such cases, we ensure that data transfers meet established security standards and that third parties are bound by confidentiality agreements. Each partner is engaged on the condition that they meet our privacy standards.

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Section 9

Policy Changes

This privacy policy may be updated from time to time due to changes in technology, the scope of services, or legal requirements. If any significant changes are made, you will be notified via your registered mobile number or email. Continued use of the site after changes are made will be considered your acceptance of the new policy. This policy forms part of the Terms and Conditions and should be read alongside that document.

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Section 10

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or your information, please contact our support team directly. We provide 24/7 support in Bengali and English — via live chat or email: [email protected]

To learn more about 6xis, you can read our About Us page — it explains the platform's goals and values.